Emergency calls

In case of serious deficiencies that require immediate repair, you can request help by calling the phone numbers listed below.
Please keep in mind that these numbers have been set up for emergencies only. For example, a dripping faucet or a leaking heating system is not a real emergency. Thank you for your understanding. In such or similar cases, please use the contact options under the Customer service menu item and after entering your address, select "report deficiencies". This way, you avoid incurring any costs in advance. After reviewing the procedure, we reserve the right to demand incurred costs for the misuse of emergency crews and/or utility companies.
If necessary, please contact the technical hotlines set up for your specified place of residence or business location within business hours.
In case of heating system failures, burst pipes or similar emergency situations outside of these times, you can use the respective listed 24-hour service numbers.
If you detect the smell gas or discover damage to the main power supply of your building, please contact the responsible utility company immediately.

The following emergency numbers listed in the event of accidents can also be found on the notices, which we have posted at each property. 


Berlin

Technical hotline SFI Facility Management GmbH
Tel.: 030 814 51 29 22 99
Business hours: Mo-Fr 7 a.m. – 7 p.m.

Böhlert & Kuhn GmbH
Tel.: 030 792 37 57
24h – Service


Hamburg - Schleswig-Holstein

Technical Hotline Berlinhaus Verwaltung GmbH
Your contact: Michael Grund
Tel.: 0152 09 29 24 02
Business hours: Mo-Fr 8.45 a.m. – 5.30 p.m.

OGuM Gebäudemanagement GmbH
Tel.: 030 70 55 448
24h – Service


Dresden

Technical hotline SFI Facility Management GmbH
Tel.: 0351 84 71 65 70
Business hours: Mo-Fr 7 a.m. – 7 p.m.

Eberhard Rink
Tel.: 0351 42 28 00
24h – Service


Düsseldorf

Technical hotline Berlinhaus Verwaltung GmbH
Tel.: 0211 69 87 282
Business hours: Mo-Fr 8.45 a.m. -5.30 p.m.

Franz Alberty Haustechnik GmbH
Tel.: 0211 65 20 70
24h – Service


Frankfurt am Main

Technische Hotline der Huth & Groß GmbH
Tel.: 069 75 93 38 64
24h - Service


Minden

Technical hotline Wohnhaus Minden GmbH
Tel.: 0571 88 85 10
24h - Service


Kassel

Technical hotline Unternehmenspark Kassel GmbH
Your contact: Mario Burkhardt
Tel.: 0152 09 29 24 20
24h - Service


Hannover

Technical hotline Berlinhaus Verwaltung GmbH
Your contact: Jörn Schmitt
Tel.: 0177 38 85 50 5
24h – Service